General Questions

• How long will my conveyancing take?
• How do I instruct you to do my conveyancing?
• What needs to be returned with the initial instructions pack?
• How often will you update me?
• How can I contact you during the transaction?
• When should I give notice on my rented accomodation?
• Will you keep our Estate Agents updated?
• If my buyer/seller pulls out can I sue them?
• What happens if my buyer/seller is delaying matters?

Searches

• How does a Home Information Pack (HIP) affect searches?
• Do I need searches for remortgaging?
• What counties are Mining Searches required in?
• When should I pay for Searches?

Stamp Duty Land Tax

• What is Stamp Duty Land Tax?
• How much Stamp Duty will I have to pay?

Payment Methods

• How do I pay for searches?
• How do I pay for the final outstanding balance due before completion?

Surveys

• Do I need to arrange for my own survey?
• What is the difference between a valuation report and a survey?

Mortgages & Mortgage Offers

• Do I need to let you have a copy of my Mortgage Offer?
• When do I make my first mortgage payment?
• What is a Redemption Statement?
• Can you exchange contracts based on a faxed Mortgage Offer?
• Why do you need to report an amended purchase price to my lender if my borrowing is not affected?
• Why do you and my lenders need to know about anybody over the age of 17 living in the property but not buying?
• Do you charge extra for dealing with my Mortgage Lender?

Identification Requirements

• What Identification is required and when do I have to provide it?

Appointments

• How many appointments will I need?
• What if I live out of the Nottingham area and can't attend for an appointment?
• My buyers/sellers have already signed, why have I not signed yet?
• How long will my appointment take?
• What will happen at my appointment?
• What should I bring with me?

Exchanging Contracts

• What do you do when you exchange contracts?
• Do I need to attend the office when you exchange?
• What is the effect of exchanging?

Completion (moving day)

• What is a Completion Statement?
• When can I have a Completion date?
• If I pull out of the purchase, will I lose my deposit?
• My sellers said they would move into temporary accommodation but now they want to link their purchase.  Is there anything I can do?
• Can I complete on my sale without my purchase?
• Can I complete on my purchase without my sale?
• What happens on completion day?  
• If I am selling, what time do I have to move out by? 
• Can I complete on a Saturday or Sunday?
• Can I complete on a weekday but move on a Saturday?

After Completion

• If I am owed money when will you pay this to me?
• What do you deal with after completion?
• What if I find out something after I've moved in that the sellers didn't tell me about?